Need to change your race distance? Click here to log into your Chronotrack account. Select “Change Race” to choose a new distance. If you are choosing a race option that costs more than your original, you will be charged the difference in registration fees. There are no refunds for downgrades. We do not charge a processing fee. Category changes within a distance can be completed for you by email to the Athlete Services team. The last day for online changes is September 8, 2019. Once you complete the online race distance change, you will need to email the Athlete Service team to complete the process as your change may impact race category, relay team creation, and other important details as well (firstname.lastname@example.org).
Need to change your race distance post-deadline? Please email our Athlete Services team at email@example.com.
Refunds & Transfers
Life Time Tri Series has a strict No Refund, No Transfer policy. If you are unable to attend, we recommend that you defer your entry to the following year.
Please Note: Bib transfers & sales through a third party are strictly prohibited. Athletes found participating with another’s bib will be disqualified immediately and potentially banned from all future Life Time events.
Deferrals allow you to transfer your race entry to the one-next following year for a nominal fee. If you would like to defer your entry to next year, please login to your Chronotrack account and select “Change Race.” Deferrals are available online only through September 14, 2019. A $30 processing fee will apply.
A limited number of race morning will call packet and racking opportunities are available for the Life Time Tri Tempe. You can register for will call during the online registration process. If you already registered for the race but need to add on will call, please email us at firstname.lastname@example.org.
For confirmed will call athletes, packets will be available race morning between 4:45 a.m. – 5:30 a.m. only and those athletes must check in their bikes before transition closes. In the absence of attendance at the required Athlete Briefing meeting, All athletes must confirm reading of the athlete guide before picking up their packet. Athletes that sign up for will call will receive more information closer to race day.